Returns & Exchanges
At Renee Cosmetics, we want you to be completely satisfied with your beauty experience. If your purchase doesn't meet your expectations, we offer a hassle-free return and exchange process within 15 days of delivery for all unopened products.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Inspection
Ensure the products are unused, in their original packaging, and include all security seals to qualify for a successful return process.
Pack and Ship
Securely package your items and use the prepaid shipping label provided via email to drop off the package at your nearest authorized courier point.
Receive Your Refund
Once our warehouse team verifies the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing